Managed Services is a hassle-free cost-efficient solution that keeps you in control.

We all buy milk at the store or have it delivered because owning a cow would be just too much effort. Plus, the store offers more varieties of milk.

Why add more overheads if you need more help to manage your e-commerce store?

Tidal Commerce is a certified Shopify Plus Partner that offers Managed Services to mid-to-large companies like yours.

We keep your online store humming, updated and converting efficiently as an extension of your in-house team so that your team can focus on the mission-critical task of growing your business.

Specifics of Managed Services

  1. Bug remediations and proactive solutioning to maintain a seamless omni-channel experience (Test environments maintained, managed code repository)
    • Custom private applications for logistics, operations, customer facing functionality, communications, content management and reporting
    • Third party Shopify applications
    • Ticketing system with 24/7 SLAs
  2. Documentation of workflows and processes as they evolve for your team due to new tools and scaling stores
  3. Dedicated project management, account manager and solutions engineer (Shopify Pus consultant)
    • Weekly meetings to plan and strategize on infrastructure optimizations
    • Ongoing consultation for Shopify plus, Shopify ecosystem and IT infrastructure
  4. Optional: professional services that are monthly recurring, or ad-hoc projects

    Learn more about how Tidal’s Managed Service offering can help your top and bottom line.

    Learn if Shopify Plus is right for your enterprise business.

    Tidal creates value for e-commerce businesses by helping streamline e-commerce business processes informed by analytics, leverage leading-edge e-commerce technologies and proactively plan for what comes next.

    Tidal is a certified Shopify Plus agency partner that works specifically with enterprise-level businesses. Our solutions include Managed Services, Migration Services and Professional Services.

    Improve reliability, scalability, productivity and efficiency of your e-commerce operations.

    30 Via Renzo Dr. Unit 4 Richmond Hill, ON L4S 0B8