Only outcomes matter.

We don’t just build and manage digital infrastructure.
We help you grow.

What’s on your mind?

Our services

What we do

eCommerce Planning & Engineering Services

Build or migrate your online store or add new capabilities.

Engineering service for platform migration, new integrations, or planning and implementing a headless or microservices composable architecture (and creatively driving value).

eCommerce Managed Service

Extend your team, optimize operations, and speed up priorities.

Managed service support for maintaining and enhancing digital commerce infrastructure, keeping it optimized and current, speeding up priorities, and reliably driving value.

eCommerce Consulting Service

Understand, architect, or implement digital transformation.

Consulting service for planning, architecting, and managing the implementation of digital transformation, informed by insights and data, to maximize the potential for lasting value.

Staff Augmentation Service

Access specialized talent for short-term projects.

Staff Augmentation Service for accelerating projects, bridging skills gaps, and adapting actionable swiftly to market changes with dedicated specialized talent and optimum flexibility.

Managed Services

We manage. You Grow.

Ongoing support to manage, maintain, optimize, and support your online store and digital infrastructure, so you can focus on growing your business.

Migration Services

Upgrade to Scale-up.

Planning, design, development, and platform migration services so you can scale your business and delight your shoppers with a differentiated brand experience.

Marketing Services

Sell More Efficiently.

Personalized Email and SMS marketing support informed by customer data so you can engage, acquire, retain, retarget, upsell or cross-sell to increase revenues.

Consulting Service

Future proof your business.

Understand your customers and competition, discover insights with data analytics, develop strategies, and identify technologies and automation to plan and build for the future.

Trusted by

Testimonials

What they say
about us

We’ve been through 6 different website developers before Tidal, both small companies and large, and have never found what we are looking for until now. Tidal understands eCommerce, communication, keeping things organized, and most importantly how to get things done. Dennis and his team have been very pleasant to work with since starting one year ago and are the best we’ve worked with in almost ten years on Shopify.

Francesco GalloVP Marketing & eCommerce

OVO

October’s Very Own (OVO) is an exclusive, hip-hop-inspired global streetwear brand.

Better World Fragrance House

Drake’s deeply personal relationship with scent is the essence of Better World Fragrance House (BWFH).

Mastermind Toys

With 68 stores, Mastermind Toys is Canada’s largest retailer of toys and children’s books.

Our Partners

Resources

Practical tips for operators

Insights

Stay ahead of the curve

The ROI Webinars

Proven growth strategies & solutions for commerce

Work with the tide.

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2B and B2C businesses, offering comprehensive solutions from ideation to implementation and management.

Headquartered in Toronto, with clients across North America, Tidal is a trusted Shopify Plus Partner and a recognized expert in Headless and Composable technologies.

As an SBU of Umbrella Inc., a technology-led consulting firm integrating diverse expertise across five key domains: strategy, finance, operations, marketing, and technology, Tidal can provide end-to-end commerce services.