The Unified Commerce Authority
We leverage process intelligence to find and automate hidden friction points. Drive measurable efficiency and informed decision-making by creating a Unified Commerce Digital Twin of your operations.
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The Digital Twin Advantage
Traditional analysis relies on interviews and guesses. We rely on data. By ingesting event logs from your ERP, CRM, and OMS, we create a living Unified Commerce Digital Twin, a recreation of your systems and processes.
This allows us to visualize the "shadow processes" slowing you down and simulate improvements before you invest.
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Why Tidal for Process Intelligence?
Process Intelligence & Management
We don't just map; we manage. We identify execution gaps in real-time, allowing you to move from reactive firefighting to proactive process management that drives measurable efficiency.
Technology-Agnostic View
Your data lives everywhere. We take a holistic, technology-agnostic view, aggregating data across Shopify, SAP, Salesforce, and custom apps to create a single, unbiased source of operational truth.
Process Governance & Improvement
Sustain the gains. We implement rigorous governance frameworks to ensure that once a friction point is automated or fixed, it stays fixed, driving long-term operational excellence.
Executive Control Towers
Visibility at speed. We build executive commerce dashboards and control towers that provide real-time KPIs, enabling leadership to make informed decisions based on live operational data.
Object-Centric Process Mining
Go deeper than linear flows. We map the complex, multi-dimensional relationships between orders, items, and deliveries, revealing bottlenecks that traditional mining misses.
Intelligent Automation
Actionable insights. We don't just find the problems; we automate the solutions. We deploy intelligent automation to eliminate manual workarounds and streamline the "happy path."
The Unified Commerce Authority
Speak to our specialists about unified commerce process intelligence.
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