The Unified Commerce Authority
Bridge the gap between your digital flagship and physical stores. We implement agile unified commerce architectures that synchronize POS, OMS, and e-commerce for seamless experiences.
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The End of Channel Conflict
Modern retail requires a single source of truth. We bridge the gap between rigid legacy ERPs and modern digital experiences. By integrating best-in-class POS, OMS, and e-commerce platforms, we empower your store associates to be your best digital ambassadors, turning every location into a fulfillment hub and every interaction into a unified brand moment.
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Why Tidal for Retail Enterprise?
Real-Time Inventory Visibility
Eliminate "ghost inventory." We integrate complex OMS solutions (like Fluent Commerce) to ensure accurate stock visibility across 1000+ locations and DC nodes, preventing cancellations and lost revenue.
Omnichannel Fulfillment (BOPIS)
Turn stores into distribution centers. We architect workflows for Buy Online Pick Up In-Store (BOPIS) and Curbside Pickup, enabling fulfillment in as little as one hour.
Mobile POS & Clienteling
Untether your associates. We implement modern mobile POS interfaces that provide clienteling data and "Endless Aisle" capabilities, allowing staff to save the sale by ordering out-of-stock items for home delivery.
Unified Loyalty & Promotions
Recognize your customer everywhere. We bridge the data gap, ensuring that loyalty points earned in-store are instantly visible and redeemable online, driving higher Customer Lifetime Value (CLV).
Legacy Modernization
Agility without the rip-and-replace. We layer composable commerce solutions on top of legacy back-ends (SAP/Microsoft), reducing technical debt while accelerating your ability to launch new retail experiences.
Ship-from-Store Logic
Optimize your margins. We implement smart order routing logic that prioritizes Ship-from-Store to clear localized inventory and reduce shipping zones, improving delivery speed and profitability.
The Unified Commerce Authority
Speak with our retail architects to design your roadmap.
CONSULT A RETAIL EXPERT