Convert returns and order tracking to upsell opportunities. The post-purchase experience is often an afterthought for many D2C brands and is generally considered a cost center. Between fulfillment, shipping, returns, and shipping-related support tickets, it’s understandable that brands feel this way. However, what if you could turn this cost center into a revenue channel that […]
Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2B and B2C businesses, offering comprehensive solutions from ideation to implementation and management.
Headquartered in Toronto, with clients across North America, Tidal is a Shopify Plus Partner and a recognized expert in Headless and Composable technologies.
As an SBU of Umbrella Inc., a technology-led consulting firm integrating diverse expertise across five key domains: strategy, finance, operations, marketing, and technology, Tidal can provide end-to-end commerce services.
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