eCommerce Managed Service (eMS)
We manage. You Grow.
We become an extension of your in-house team and work seamlessly with them to manage, maintain, optimize, and support your online store and digital infrastructure.
Our in-house team of eCommerce consultants, designers, and developers are ready to take on priority projects or the tasks of keeping your store converting efficiently 24/7.
Our services are scalable and adaptable to your changing business needs. The objective is to take away the headache and stress and free you and your core team to grow your business.
- Account & Project Management
- Technical Project Management
- Business & Workflow Analysis
- Creative & Technical Support
- Content & Product Updates
- New Features Design and Development
- Creative Retainers
- Full-Service Ecommerce Management
- Ecommerce Administration
- Staff Training and Documentation
- A/B Testing
- Digital commerce strategy & roadmap
We are team players; it is easy to plug us into your team.
Learn how our service pays for itself and more, so let’s talk.
eCommerce Development Service (eDS)
Upgrade to Scale-up.
If your current platform and legacy digital infrastructure restrict your growth, our Technology and Strategy consultants will work with you as trusted advisors to understand your vision, business needs and pain points.
With defined objectives and success metrics, our team will lead you through a discovery and design thinking process to generate collaborative solutions and design an engaging and frictionless user experience that converts efficiently.
We will recommend the best fit and cost-efficient technologies and platforms that will enable you to scale at your own pace.
Our outcome-oriented team will ensure that your store is developed and ready, fully tested, on time and on budget.
Build loyalty, expand business reach, upsell, cross-sell, and run promotions.
- User Experience, Flow & Wireframes
- Design (UX & UI)
- Rapid Design Prototyping
- Custom Development
- Systems Integrations
- Headless Development
- Composable commerce: Tidal’s commerce stack
Learn how we can help you scale your business and delight your shoppers with a differentiated brand experience.
eCommerce Consulting Services (eCS)
Future proof your business.
Whether your eCommerce operation is well established or starting out, our certified Technical and Strategy consultants can guide you as trusted advisors.
We can help you understand your customers and competition, discover insights with data analytics, develop strategies, and identify technologies and automation to plan and build for the future.
- Digital transformation
- Process optimization
- Operational strategy
- Product and pricing strategy
- Project management (PMO)
- Customer experience management
- Change management
- Turnaround management
Learn how we can help you drive better business results (how you can cut costs and increase revenue).
Ready to take the next step?
Let’s connect to have a discussion about your project!