Convert returns and order tracking to upsell opportunities. The post-purchase experience is often an afterthought for many D2C brands and is generally considered a cost center. Between fulfillment, shipping, returns, and shipping-related support tickets, it’s understandable that brands feel this way. However, what if you could turn this cost center into a revenue channel that […]
Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2B and B2C businesses, offering comprehensive solutions from ideation to implementation and management.
Headquartered in Toronto, with clients across North America, Tidal is a recognized expert in Headless and Composable technologies.
Tidal is a Shopify Plus partner with a curated ecosystem of technology partners helping merchants build and manage their digital store infrastructure, optimize customer experience, and convert traffic to sales more efficiently.
Tidal’s Services include eCommerce Consulting Services (eCS), eCommerce Development Services (EDS) and eCommerce Managed Services (eMS) and eCommerce Team Augmentation (eTA)
As an SBU of Umbrella Inc., a technology-led consulting firm integrating diverse expertise across five key domains: strategy, finance, operations, marketing, and technology, Tidal can provide end-to-end commerce services.
Tidal is a Shopify Plus Partner Agency
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