Discover how exceptional customer service can amplify profit. Customers form opinions about brands based on the sum of all interactions and decide whether or not to keep engaging. Your customer service is the key to unlocking higher conversions and increased loyalty. Studies show that 94% of consumers remain loyal to brands that offer superior customer […]
Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2B and B2C businesses, offering comprehensive solutions from ideation to implementation and management.
Headquartered in Toronto, with clients across North America, Tidal is a Shopify Plus Partner and a recognized expert in Headless and Composable technologies.
As an SBU of Umbrella Inc., a technology-led consulting firm integrating diverse expertise across five key domains: strategy, finance, operations, marketing, and technology, Tidal can provide end-to-end commerce services.
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