Unlock Business Growth with Expert Customer Journey Mapping Techniques Introduction Customer journey mapping is an analytical tool that enables businesses to delineate the series of interactions a customer has with a brand while striving to fulfill a specific need or accomplish a goal. This tool transcends basic process mapping by incorporating the customer’s emotional journey […]
Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2B and B2C businesses, offering comprehensive solutions from ideation to implementation and management.
Headquartered in Toronto, with clients across North America, Tidal is a Shopify Plus Partner and a recognized expert in Headless and Composable technologies.
As an SBU of Umbrella Inc., a technology-led consulting firm integrating diverse expertise across five key domains: strategy, finance, operations, marketing, and technology, Tidal can provide end-to-end commerce services.
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