Unlock Business Growth with Expert Customer Journey Mapping Techniques Introduction Customer journey mapping is an analytical tool that enables businesses to delineate the series of interactions a customer has with a brand while striving to fulfill a specific need or accomplish a goal. This tool transcends basic process mapping by incorporating the customer’s emotional journey […]
Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2B and B2C businesses, offering comprehensive solutions from ideation to implementation and management.
Headquartered in Toronto, with clients across North America, Tidal is a recognized expert in Headless and Composable technologies.
Tidal is a Shopify Plus partner with a curated ecosystem of technology partners helping merchants build and manage their digital store infrastructure, optimize customer experience, and convert traffic to sales more efficiently.
Tidal’s Services include eCommerce Consulting Services (eCS), eCommerce Development Services (EDS) and eCommerce Managed Services (eMS) and eCommerce Team Augmentation (eTA)
As an SBU of Umbrella Inc., a technology-led consulting firm integrating diverse expertise across five key domains: strategy, finance, operations, marketing, and technology, Tidal can provide end-to-end commerce services.
Tidal is a Shopify Plus Partner Agency
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