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Day: April 16, 2024

Navigating the Digital Shift: A Comprehensive Guide to B2B Website Migration

A step-by-step guide for B2B Website Migration Website migration is a complex and multifaceted process that involves transferring a website from its existing hosting environment or platform to a new one. This transition requires moving critical components like website files, databases, and configurations. The goal is to make this shift while minimizing any disruption to […]

Beyond the Click: Crafting Unforgettable Customer Experiences for profitable growth.

Leveraging Exceptional Customer Experience (CX) for Sustainable Business Success Imagine this: a 5% increase in customer retention can boost profits by 25% to 95%, according to research by Bain & Company (Harvard Business Review, 2014) [1]. That’s the power of good customer experience (CX) in today’s marketplace. But what is it about CX that can […]

Work with the Tide.

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2B and B2C businesses, offering comprehensive solutions from ideation to implementation and management.

Headquartered in Toronto, with clients across North America, Tidal is a recognized expert in Headless and Composable technologies.

Tidal is a Shopify Plus partner with a curated ecosystem of technology partners helping merchants build and manage their digital store infrastructure, optimize customer experience, and convert traffic to sales more efficiently.

Tidal’s Services include eCommerce Consulting Services (eCS), eCommerce Development Services (EDS) and eCommerce Managed Services (eMS) and eCommerce Team Augmentation (eTA)

As an SBU of Umbrella Inc., a technology-led consulting firm integrating diverse expertise across five key domains: strategy, finance, operations, marketing, and technology, Tidal can provide end-to-end commerce services.

Tidal is a Shopify Plus Partner Agency

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