Driving Growth from the Contact Center.
Driving Growth from the Contact Center: How to Turn Customer Service into a Loyalty Engine. Most brands assume the fastest way to grow is by acquiring new customers. But with competition and digital advertising costs rising rapidly, throwing money at new user acquisition swiftly causes diminishing returns. This new era of e-commerce means that companies […]
Drive your online revenue with SMS
Driving online revenue with SMS. A marketer’s job has become more challenging as consumers get harder to reach every day. Competition has gotten more intense; further privacy concerns, regulations and the loss of 3rd party cookies have made it challenging to track consumer behaviour. In addition, digital advertising performance has declined by over 50% […]
