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Home › News
Tidal announces its next ROI webinar – Transforming the contact center into a loyalty engine and a source of revenue
Tidal announces its next ROI webinar –...
Jun 27, 2022
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  Research shows that 72% of customers will pay more for a great service experience, and 76% will stick with a brand…
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Tidal announces its next ROI webinar – Helping merchants unlock the next level of Store growth with Headless Commerce
Tidal announces its next ROI webinar ...
May 10, 2022
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  The pandemic acted as a catalyst to e-commerce sales, providing solid tailwinds for the past two years. As a result, most…
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Tidal Commerce launches The ROI Webinar series to help merchants get the most out of their eCommerce operations
Tidal Commerce launches The ROI Webinar ...
Apr 01, 2022
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  Ecommerce merchants are facing stronger headwinds putting margins under significant pressure. There are multiple forces at play: 1. First, competition has gotten more…
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Tidal makes it to the Top 100 Companies to Watch for in Tech!
Tidal makes it to the Top 100 Companies ...
Jan 21, 2022
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  Tidal Commerce has been listed as the Top 100 Technology companies to watch for in 2022 by FoundersBeta!  So proud that Tidal,…
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Tidal Commerce partners with Shogun, the leading Headless Commerce platfrom
Tidal Commerce partners with Shogun, the...
Dec 13, 2021
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  A Headless commerce conversation usually starts with, “Wait, what’s Headless?” Simply put, Headless technology enables the separation of the front and…
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Tidal Commerce is now a certified Shopify Plus Partner    
Tidal Commerce is now a certified Shopif...
Nov 25, 2021
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Tidal Commerce Inc. is thrilled to announce its induction into the Shopify Plus Partner program. “This is a huge achievement for Tidal…
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Copyright © 2023 Tidal Commerce. All Rights Reserved.

Privacy

This Privacy Policy describes how your personal information is collected, used, and shared when visiting tidalcommerce.ca (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. In addition, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful requests for information we receive, or otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when seeing a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, don’t hesitate to contact us through the contact information below.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, don’t hesitate to get in touch with us by e-mail at info@tidalcommerce.ca or by mail using the details provided below:

30 Via Renzo Dr. Suite #200, Richmond Hill, ON, L4S 0B8, Canada