Driving Growth from the Contact Center: How to Turn Customer Service into a Loyalty Engine. Most brands assume the fastest way to grow is by acquiring new customers. But with competition and digital advertising costs rising rapidly, throwing money at new user acquisition swiftly causes diminishing returns. This new era of e-commerce means that companies […]
Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2B and B2C businesses, offering comprehensive solutions from ideation to implementation and management.
Headquartered in Toronto, with clients across North America, Tidal is a recognized expert in Headless and Composable technologies.
Tidal is a Shopify Plus partner with a curated ecosystem of technology partners helping merchants build and manage their digital store infrastructure, optimize customer experience, and convert traffic to sales more efficiently.
Tidal’s Services include eCommerce Consulting Services (eCS), eCommerce Development Services (EDS) and eCommerce Managed Services (eMS) and eCommerce Team Augmentation (eTA)
As an SBU of Umbrella Inc., a technology-led consulting firm integrating diverse expertise across five key domains: strategy, finance, operations, marketing, and technology, Tidal can provide end-to-end commerce services.
Tidal is a Shopify Plus Partner Agency
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